Terms and Conditions
Welcome to Sooch! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our site.
1. General
1.1 These Terms and Conditions apply to all visitors, customers, and users of our website.
1.2 We reserve the right to update, modify, or replace any part of these terms without prior notice. Your continued use of the website constitutes acceptance of the changes.
2. Products and Services
2.1 We make every effort to display accurate product descriptions, images, and prices. However, errors may occur, and we do not guarantee that all information is accurate or up-to-date.
2.2 All products are subject to availability, and we reserve the right to discontinue or modify items without prior notice.
3. Orders
3.1 Placing an order on our website constitutes an offer to purchase the selected products.
3.2 We reserve the right to refuse or cancel any order, including but not limited to cases where the product is unavailable, there are errors in the pricing or product information, or payment is incomplete.
3.3 In case of order cancellation, you will be notified and refunded if payment has already been processed.
4. Pricing and Payments
4.1 All prices on our website are listed in Pakistani Rupees (PKR) and include applicable taxes unless otherwise stated.
4.2 Payments must be made through the payment methods available on our website.
4.3 We are not responsible for additional charges from your payment provider, such as currency conversion or transaction fees.
5. Shipping and Delivery
5.1 Orders are processed within 1-2 business days and typically delivered within 2-6 business days, depending on the location.
5.2 Delivery timelines are estimates and may vary due to factors beyond our control, such as courier delays or unforeseen circumstances.
5.3 Shipping charges, if applicable, will be displayed at checkout.
6. Returns, Refunds, and Exchanges
6.1 Returns or exchanges are allowed within 14 days of delivery, provided the item is unused, unworn, and in its original packaging.
6.2 Refunds are only issued for defective, damaged, or incorrect items. For more information, refer to our Refund Policy.
6.3 Customers are responsible for return shipping costs unless the return is due to our error.
7. Intellectual Property
7.1 All content on this website, including but not limited to images, text, logos, and designs, is the intellectual property of Sooch and is protected under copyright laws.
7.2 Unauthorized use, copying, or distribution of our content is strictly prohibited.
8. User Responsibilities
8.1 You agree to use our website for lawful purposes only and not to engage in activities that may harm our website, brand, or other users.
8.2 Providing false or misleading information when placing an order or creating an account is strictly prohibited.
9. Limitation of Liability
9.1 Sooch is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products.
9.2 We are not responsible for delays or disruptions caused by events beyond our control, such as natural disasters, strikes, or technical failures.
10. Privacy
10.1 Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
11. Governing Law
11.1 These Terms and Conditions are governed by the laws of Pakistan.
11.2 Any disputes arising under these terms will be resolved in the courts of Pakistan.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
Sooch
Email: soochbrandofficial@gmail.com
Last Updated: December 30, 2024